dCRM Fund Flows
The dCRM Fund Flows module allows investment managers to link investor transaction data with their contact information and is one of several aspects of the system which differentiates it strongly from other, more generic CRM applications.
The Fund Flows importation wizard, which enables users to map data from internal and external sources into dCRM, offers the most comprehensive and easy-to-use functionality in the industry. This makes dCRM an incredibly powerful tool for professionals seeking to streamline marketing and investor relations processes and who wish to track the complete transaction history at a share class level, together with current holdings of each investor. Additional reporting includes the following:
- Investor holdings summary: At a glance, managers can see the current valuation of each investor's holdings.
- Transaction details: Managers can drill into the holding to see the full transaction history for each investor.
- Transparency of the underlying investor: Where an investor invests via a custodian or nominee, the transaction can be assigned to an underlying investor.
- Fund investor profiling: The profile of the investor base in a fund can be analyzed to show the split by investor type (family office, fund of fund, etc) investor geography, jurisdiction or investment size.
- Fund liquidity report: Shows the amount of the fund that is out of lock-up each month going forward.
- Investor liquidity: Shows for each subscription, the proportion that has been redeemed to date and the lock-up end date for the remaining amount.
- Investor performance reporting: The transaction history data and NAV history data can be combined to calculate the actual monetary gain (or loss) for an investor.
- Commissions: Sales commissions and fee rebates can be calculated using the underlying transaction data.
