LCP’s key technical challenge was how to reduce operational complexity by having a single source of truth for all their trading positions and cash flows. With the creation of this “single version of the truth” LCP would be able to improve data input and validation efficiencies, focus more on data optimization and analysis and ultimately offer far greater value-add for their investors. However, no such ‘off the shelf’ product existed. As financial technology specialists with an in-depth knowledge and extensive experience of trading and risk systems, Digiterre was chosen to design and build a gold standard software and data platform to deliver on these requirements.

The project addressed a number of challenges:

  • To support the scale aspirations of the business.
  • To reduce overall operational risk and complexity.
  • To improve team collaboration.
  • To create a single and robust data source to run the trading operations of the business.
  • To create a portfolio reporting tool designed to increase the efficiency and quality of reporting to external investors, which could be tailored to meet the needs of different investors groups.
  • To develop a management information (MI) tool to increase the depth and efficiency of reporting to LCP management. A key requirement was the improved reporting within the business of the twin parameters of fund capacity levels on the one hand, (i.e. the deployment of money) and fundraising targets on the other, (i.e. the raising of money).
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Our Solution

  • An ‘Agile’ approach to the overall development of the product. Particular benefits of the approach included accommodating LCPs changing requirements as the program progressed, running 2-week development cycles that brought more frequent delivery of the working software and closer collaboration between LCP and Digiterre.
  • Introducing a ‘straight through’ data processing approach to LCP. A new interface was designed and built for the front-office to enter data securely and for the data to be warehoused securely. Subsequently, operations are able to reconcile the data and report from it. The data system, in turn, produces trade instructions to LCP’s administrator and custodian.
  • Bringing together the LCP front office, middle office and back office, enabling them to have a unified approach to data management, having previously worked in a less connected way from one another. The Agile approach encouraged these different departments to interact and to engage with one another to improve business processes and outputs.

Key Benefits

  • The removal of data input complexity and its replacement with single, one time data input and single, one time data validation.
  • A dramatic reduction in time preparing and reconciling data and much more time focused on the analysis and the reporting of data.
  • The realignment of the patterns of work between the front, middle and back office functions at LCP. This includes much more goal congruence across the business, so that LCP team members’ goals are now much more closely aligned.
  • Processes are more streamlined improving the speed and accuracy of reconciliations. As a result, the middle and back offices understand the business much better and can therefore challenge and support the business much better.
  • Allowing the business to absorb much higher workloads at existing resource levels, especially over an ongoing period of significant business growth.
  • Providing deeper, faster & more accurate management reporting to the LCP board.
  • The ability to respond more rapidly to changing business conditions and given the “single version of the truth” with greater confidence in the decisions made.
  • Overwhelming positive feedback from investors about the new system’s capabilities & its value-add for them.
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In the words of our client

Digiterre provided a healthy degree of discipline to our data management and processing and have significantly reduced our operational risk, whilst demonstrating a good understanding of our products and processes. They were very supportive, at the same time as providing solutions that the business hadn’t even envisaged on commencement.

Chris Learmonth


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