Revolutionising Electronic FX with an Omni-Channel Trade Blotter.

Digiterre worked with a leading European Investment Bank to develop the market’s first-ever omni-channel trade blotter equipped with full post-trade action
capabilities. This new blotter aimed to elevate client experience and sustain the Bank’s reputation for winning industry accolades.

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Challenges

The project addressed a number of challenges:

  • The primary technical challenge involved the aggregation of trade data from multiple direct and indirect sources, presenting it in real-time. Furthermore, enabling end users to seamlessly combine, split, or roll trades required sophisticated engineering solutions.
  • Despite maintaining the number one rank globally for their SDP, the Bank faced intensifying competition and a gradual erosion of market share.
  • Speed to market was critical to counteract this trend. The internal development team was already handling a complex workload, which needed external assistance and outsourcing to ensure timely and high-quality delivery.
  • The urgency to be first to market with the new functionality prompted the decision to enlist external support. The Bank needed a partner who could collaborate with their top engineers to rapidly deliver dependable and innovative features.

Project Deliverables

  • A new Voice & Electronic Blotter (V&E Blotter) was successfully integrated into the Bank’s SDP.
  • Digiterre spearheaded the project management, fostering strong relationships and trust with business stakeholders.
  • Their development team collaborated closely with the Bank’s developers across three locations, ensuring cohesive and efficient progress.
  • This seamless integration maintained transparent communication and alignment on project goals.

The Solution and Deliverables

  • The project spanned 11 weeks from conceptualisation to external deployment. The primary objective was to introduce groundbreaking functionality for internal sales teams and external clients.
  • The platform was developed using .Net, among other technologies, tailored to the Bank’s infrastructure and needs.
  • The innovative trade blotter was delivered within the 11-week timeframe, marking a significant milestone for the Bank’s SDP. The new functionality received numerous industry awards for innovation over the subsequent 12 months, highlighting its success.
  • Beyond delivering the project, Digiterre collaborated with the Bank’s senior technology managers to enhance development methodologies. They focused on increasing the development cadence without compromising quality and reliability.
  • Digiterre’s project manager and lead developers held regular, informative sessions with technology peers and business stakeholders, ensuring alignment and sustained momentum. Standout moments included the rapid, on-time delivery without quality compromises and the subsequent industry recognition through awards.
  • The project met all expectations in terms of value for money, adherence to deadlines, and assured quality, resulting in heightened client satisfaction.
  • The enhanced SDP functionality retained existing clients and attracted former clients who acknowledged the new feature’s role in reducing operational errors and expediting trade processing.
  • The collaboration was characterised by open communication and professional honesty, essential for navigating pressure points and maintaining a productive partnership.

Choosing Digiterre

Digiterre was recommended by trusted sources within the industry. The Bank prioritised partners who inspired confidence and had the credentials to deliver quickly and effectively. While cost was a consideration, the overriding factors were the ability to meet the stringent timeline and quality expectations. In selecting Digiterre, another firm currently engaged in related projects was evaluated but it was concluded that Digiterre was better suited for this particular engagement.


The project fulfilled both functional and non-functional requirements within the set time frame and budget, coupled with positive client feedback.

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